Once benchmarks have been set, training has occurred and learning has been assessed how does an organisation maintain a high level of performance?  

A quality assurance programme monitors the effectiveness of training and learning initiatives to ensure the following:

• Training and learning are linked to performance management systems.
• Benchmarks are set, measured and monitored.
• All assessors, examiners, supervisors, managers etc  assess in a consistent manner.
• Professional judgement, when used to determine whether competence has been achieved, is also supported by concrete evidence.
• Assessment tools accurately assess what they are supposed to measure.
• Assessments collect sufficient information to make a solid assessment decision.
• Comprehensive training programmes and documents remain in tact despite staff changes.  
• Assessment documents are written in a manner that is easy to follow and understand.
• Moderation and quality assurance requirements for nationally recognised programmes and qualifications are met.